MCN feature not wotking for several phones. It is allowing one call at a time 2nd call gets busy.

[Trinity6]

thread798-651650
I have 10 multi line phones that have a key set to MCN and the 2nd simutanous call always gets a busy. I've set two phones to MCR and it doesn't correct the problem. We have an Option 11. Can anyone help me out with trouble shhoting this?

 

[GHTROUT]

An MCR, or MCN appears "busy" while it is ringing, since it is ringing all appearances of the line - that ties them all up until someone answers. Here are examples: [URL unfurl="true"]http://www.ghtrout.com/files/Example_of_MCR.html[/url]

It was one of Nortel's dumber ideas.

~~
Gene at GHTROUT.com

 

[phones1]

Give all the phones a secondary dn on another key then set the lhk.

Remember if it doesn't work hit it harder

Scott UK

 

[StanleySteamer]

For release 7.0 and above:
If you have a spare key on each of the phones then you can use the enhancement described here thread798-1711444.