MCK not working on MCR PBX

[rszee]

Hi!

My MCK units are not working on farend of newly installed MCR connected to Opt.61c 5.50J+. When I try to connect by dialing the DID to the MCK unit, it seems to connect...display shows "wait for time and date" but display is unchanged (suppose to be a phone that was programmed at the far end facility). Later, it shows a "connection error" and "carrier lost". All phones and analog lines at farend is working normally. Any help would be appreciated.

Thanks, Paul.

 

[GHTROUT]

Did they ever work? It sounds to me like the remote units are programmed with the wrong settings.

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[GHTROUT]

By the way, I don't know what an "MCR PBX" is. I assume it is irrelevant though.

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[phonz1]

make sure both MCK's are programmed, then I'd call MCK, the support is real good!

 

[StoneColdphoneman]

Make sure that the port on the gateway is matched correctly to the remote port on the extender.