Avayatech713
IS-IT--Management
Have a customer with a remote 4000IP - RLM for Definity. They closed a main branch and agent's remote home office that this 4000 was connected to their Definity and now they want us to set it up for a remote office on their Meridan switch at their main corporate location.
The 4000 IP needs to be changed to an RNM for Meridan. My field tech has converted 6000s before when this type of installation requires it for a client but the 4000 doesn't have the DIP switch like the 6000s do. I know it can be done as we had in a 4000 that had the model # as SNM and it was set as a Definity SLM in the configuration screen so it had to have be changed. If any MCK techs here know the trick - let me know and we can discuss it privately as I don't think MCK would want it on a public forum.
The 4000 IP needs to be changed to an RNM for Meridan. My field tech has converted 6000s before when this type of installation requires it for a client but the 4000 doesn't have the DIP switch like the 6000s do. I know it can be done as we had in a 4000 that had the model # as SNM and it was set as a Definity SLM in the configuration screen so it had to have be changed. If any MCK techs here know the trick - let me know and we can discuss it privately as I don't think MCK would want it on a public forum.