Hi all,
While taking the free assessent test on Microsoft's site. I ran into some questions regarding their troubleshooting flowchart. They used very specific terms for each step on ho to troubleshoot and how to place a helpdesk ticket.
My Sybex materials didn't cover any of this.
Is this part of the test? If so, does anyone have any additonal info on the subject?
thanks
While taking the free assessent test on Microsoft's site. I ran into some questions regarding their troubleshooting flowchart. They used very specific terms for each step on ho to troubleshoot and how to place a helpdesk ticket.
My Sybex materials didn't cover any of this.
Is this part of the test? If so, does anyone have any additonal info on the subject?
thanks