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MCD Trunk Extensions

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619Tech

Vendor
Sep 18, 2009
290
US
MCD 6.0 SP2

Scenario - I am migrating a customer from Multi-Node Axxess ATM’s into clustered MCD’s. I am using call recording via Tracer PRI/T1 taps. Currently they have a 5-digit numbering scheme for trunks, which I would love to be able to keep, to reduce programming changes for recording/reporting on cut-over weekend.

Question – Is there a way to allow the use of 5-digit trunk extensions in MCD? It currently only allows me to input 4-digits.
 
Sorry the MCD only has 1 to 4 digit trunk numbers.
If you are linking channels to extensions then the MCD supports up to 7 digit extensions (answer points)

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