MCD 6.0 SP2
Scenario - I am migrating a customer from Multi-Node Axxess ATM’s into clustered MCD’s. I am using call recording via Tracer PRI/T1 taps. Currently they have a 5-digit numbering scheme for trunks, which I would love to be able to keep, to reduce programming changes for recording/reporting on cut-over weekend.
Question – Is there a way to allow the use of 5-digit trunk extensions in MCD? It currently only allows me to input 4-digits.
Scenario - I am migrating a customer from Multi-Node Axxess ATM’s into clustered MCD’s. I am using call recording via Tracer PRI/T1 taps. Currently they have a 5-digit numbering scheme for trunks, which I would love to be able to keep, to reduce programming changes for recording/reporting on cut-over weekend.
Question – Is there a way to allow the use of 5-digit trunk extensions in MCD? It currently only allows me to input 4-digits.