Hello, could somebody kindly help me with a strange problem with the CDR / SMDR in MCD cluster?
There are a cluster of several MCD's with a single gateway to gsm provider located on "central MCD".
Calls from remote MCD passes by Direct Ip routes to the "central MCD" and overlook the gsm network.
There billing system connected to each MSD via telnet.
The problem is that there were lost calls, which are displayed in the billing system without Calling party.
When parsing SMDR on each MCD following picture appears in CDR:
__________
Normal Call from remote MCD
"Central MCD"
09/30 10:07P 00:00:21 X999 77471791800 A 101
09/30 10:07P 00:00:18 X999 015 987471791800 101
"Remote MCD"
09/30 10:07P 00:00:19 3032 987471791800 A X999 108
So, we can see that user 3032 dialed 987471791800.
Billing system is taking CDR record from Remote MCD and processes it
According to the values "101" and "108" I can determine which PBX involved in this call.
101 is Central
108 is one of remote MCD.
__________
Lost Call
"Central MCD"
09/30 10:24P 00:01:43 018 987777769847 101
09/30 10:24P 00:01:43 77777769847 A 101
"Remote MCD"
There is no records according to this "called party"
Strange call. I can see it on central MCD's CDR and provider call detalization. But can't find out which user made it.
__________
The record structure is similar if the call came from any of the remote MCD, but there is no identifier for Direct IP link/route "X999" . Also, there is no any records with this calls "called party" on other Remote MCD's CDR.
It turns out that the problem is in SMDR settings, but I can not figure out where exactly. It's not a global problem, due fact that there are normal remote calls.
Need help
Thank you!
P.S. Sorry for my english
Regards, Timur
There are a cluster of several MCD's with a single gateway to gsm provider located on "central MCD".
Calls from remote MCD passes by Direct Ip routes to the "central MCD" and overlook the gsm network.
There billing system connected to each MSD via telnet.
The problem is that there were lost calls, which are displayed in the billing system without Calling party.
When parsing SMDR on each MCD following picture appears in CDR:
__________
Normal Call from remote MCD
"Central MCD"
09/30 10:07P 00:00:21 X999 77471791800 A 101
09/30 10:07P 00:00:18 X999 015 987471791800 101
"Remote MCD"
09/30 10:07P 00:00:19 3032 987471791800 A X999 108
So, we can see that user 3032 dialed 987471791800.
Billing system is taking CDR record from Remote MCD and processes it
According to the values "101" and "108" I can determine which PBX involved in this call.
101 is Central
108 is one of remote MCD.
__________
Lost Call
"Central MCD"
09/30 10:24P 00:01:43 018 987777769847 101
09/30 10:24P 00:01:43 77777769847 A 101
"Remote MCD"
There is no records according to this "called party"
Strange call. I can see it on central MCD's CDR and provider call detalization. But can't find out which user made it.
__________
The record structure is similar if the call came from any of the remote MCD, but there is no identifier for Direct IP link/route "X999" . Also, there is no any records with this calls "called party" on other Remote MCD's CDR.
It turns out that the problem is in SMDR settings, but I can not figure out where exactly. It's not a global problem, due fact that there are normal remote calls.
Need help
Thank you!
P.S. Sorry for my english
Regards, Timur