MCD 5.0?

[jonmyk]

Wasn't MCD 5.0 due out already? Was there a bulletin I missed from Mitel? Have a customer really wanting the extra dss/blf greater than 16 supposedly available in MCD 5.0.

"The only problem with common sense is that it's not that common

 

[Supernova99]

I have ben told it will be next month (Sept)

Share what you know - Learn what you don't

 

[LoopyLou]

May be later then that.


The single biggest problem with communications is the illusion that it has taken place.

 

[bobcheese]

mitel are hosting webinars in Sept for MCD 5 so I cant see it being until the end of Sept for GA

 

[DoubleUT]

Last kmown data is last week of Sept for 5.0 GA(It will slip)
Ans the second part is YES, 5.0 will support 64 BLF/DSS on all platforms.

 

[danramirez]

What are the new features with MCD 5.0? Will the vMCD version come with embeded v/mail?

Regards,

Daniel

 

[DoubleUT]

The New 5.0 Features are:

New Hardware
• The 5505 SIP Phone is an entry-level, single-line telephone designed for the hospitality market. Supporting SIP protocol only, the 5505 features a cordless handset with 2-line display and a full-duplex speakerphone.
New Features and Capabilities
• Hotel/Motel feature enhancements:
• VIP Status Label: Allows you to program a room extension with a VIP status label. When the guest places a call, the label appears on the attendant console and display phones, enabling hotel staff to respond accordingly.
• VIP Wakeup: If this feature is enabled, the guest will always receive a personal wake-up call, even if the extension is configured to receive an automatic wake-up call.
• Language: Allows you to change the room extension's display language from the attendant console and the PMS. Up to fifteen different languages are available.
• Do Not Disturb: This feature is now available from the Guest Services Application and the PMS, in addition to the attendant console.
• Maid ID: If the Room Status - Maid ID option is enabled, maids are required to enter their personal ID codes when they update the status of guest rooms.
• To support the above-noted changes, new PMS Message formats have been introduced.
• The Centralized Suites for Analog Devices feature distributes the connections for analog guest room extensions across several elements, and centralizes all processing on a single IP node in a hospitality environment. This implementation can be protected by installing the ICP Hospitality node software on fully redundant platform such as the Stratus® Server for RHEL.
• A Customer Emergency Services ID (CESID) can now be configured for mobile directory numbers. Although any hot desk user can have a CESID, only External Hot Desk Users (EHDUs) on trunks can make use of it. Regular hot desk users and EHDUs logged in to MiNET devices will continue to use the CESID associated with their set's registration DN.
• The SIP Device Capabilities and SIP Peer Profile forms have been redesigned. Data entry fields are now displayed on tabbed panels instead of a single window. In addition, it is now possible to add descriptive information for each record; this is useful when you employ the new Configuration Profiles feature to load templates for particular SIP devices and trunks.
• The User and Device Configuration form has been reorganized to simplify the creation and management of users. Major changes include:
• When adding a new user, you are now prompted to select a predefined role rather than a service type.
• A number of new fields related to multiline sets have been added to the Service Details tab.
• The form presentation has been modernized, with fields grouped into distinct boxes.
• A new tab has been added to enable you to configure keys prior to saving the form.
• Templates have been introduced to speed the configuration process and ensure that correct settings are applied throughout the enterprise. Common settings, such as the Class of Service and Device Type, can be saved in a template and applied to multiple users and devices. Three new forms are available:
• Key Templates: Allows you to program line key settings for multiline telephones and SIP devices.
• User and Device Templates: Allows you to program a subset of the information normally added on the User and Device Configuration form.
• User Roles: Allows you to link templates with roles. When you add a new user, you are prompted to select a role and its associated template.
• SIP features have been enhanced:
• Call forking is now supported for outgoing SIP calls handled by external SIP forking servers.
• When a SIP phone user rejects an incoming call, it is immediately sent to an alternate call handling destination such as voice mail, provided that Call Forwarding is programmed to support Call Forward No Answer (CFNA) or Call Forward Busy (CFB). In previous releases, the call would continue to ring even after being rejected.
• To enable SIP devices to automatically answer calls using a header that was not previously supported , enable the Override Auto-Answer Headers option in the SIP Device Capabilities form.
• To reject anonymous calls, enable the Reject Incoming Anonymous Calls option in the SIP Peer Profile form.
• The maximum number of simultaneous calls per peer has increased from 400 to 2,000.
• New SIP Timer Options have been added to the SIP Peer Profile and SIP Device Capabilities forms.
• To override privacy settings and allow display information to be presented to the remote party, enable the Use Privacy: None option in the SIP Peer Profile form.
• To reject all incoming calls, enable the Only Allow Outgoing Calls option in the SIP Peer Profile form.
• To indicate that the user portion of SIP URIs should be treated as a telephone number, enable the "Use user=phone" option on the SIP Peer Profile and SIP Device Capabilities form.
• To prevent phones from receiving calls when they are already engaged in a call, enable the Force Device Busy If Any Line In Use COS option. This feature is available for both SIP and MiNet sets.
• A new maintenance command has been introduced to assist in debugging 5505 SIP endpoints in Hotel environments: SIP DEVUSERDATA.
• Location Based Time Zone allows administrators to manage the time display on IP sets based on their location rather than the location of the host system.
• System security enhancements:
• Users are now required to change the default password that is used to log into the System Administration, Group Admin and Desktop Tools . The password strength and expiration interval are configurable via a new form, System Security Management.
• The period of inactivity after which the current System Administration Tool session is automatically terminated is configurable in the System Security Management form.
• New maintenance commands, Reset_Login_Password and Reset_All_Login_Passwords, have been added to reset passwords for individual users or all users and to log out hot desk users.
• A new Class of Service option (User Inactivity Timer) automatically locks 5300-series phones after a configurable period of inactivity.
• Embedded voice mail enhancements for improved security:
• Configure administrator passcodes through the System Administration Tool
• Unlock mailboxes after a configurable timeout
• Enable/disable mailbox management via the administrator's mailbox
• Improved the ability to restrict callers from accessing system resources via the Auto Attendant by matching on more than just the first digit dialed.
• Track administrator's mailbox login attempts and lockouts
• The number of BLF appearances supported on a set increases to 64 from 16 in previous releases.
• ACD enhancements (applies to the MXe Server, MCD-ISS Mitel Communications Director for Industry Standard Server. A version of MCD call control software that runs on industry standard servers. and MiCD Multi Instance Communications Director. A multiple instance version of Mitel Communications Director for industry standard servers. only unless otherwise specified)
• The number of ACD Agent IDs supported is increased to 2100 from 1180.
• The number of active ACD agents supported is increased to 2100 from 350.
• The number and size of ACD Agent Skill groups supported is increased to 999 from 256 groups of 1000 agents each.
• The number of Agent Skill levels supported on all platform types is increased to 500 from 256.
• The number of ACD groups to which an agent can belong is increased to 60 from 30
• The number of Path Interflow Dialing List entries is increased to 500 from 32 on all platform types.
• RAD A Recorded Announcement Device (RAD) is a device which automatically answers a call and delivers a pre-recorded message. RAD is often used to inform a caller that they are in a queue and their call will be dealt in due order. hunt group directory numbers not just individual RAD DNs can now be sent to an IP RAD application such as Mitel Intelligent Queue. This eliminates the static association of RAD-port-to-ACD-path for any given RAD message in previous releases (applies to all platforms).
• Increase the Work Timer maximum duration in the Class of Service Options form to four hours from 10 minutes (applies to all platforms).
• The number of simultaneous 3-party conference calls supported on MCD-ISS Mitel Communications Director for Industry Standard Server. A version of MCD call control software that runs on industry standard servers. and MiCD Multi Instance Communications Director. A multiple instance version of Mitel Communications Director for industry standard servers. platforms is increased to 200.
• Maximum capacities for the following call groups on the MXe Server, MCD-ISS Mitel Communications Director for Industry Standard Server. A version of MCD call control software that runs on industry standard servers. and MiCD Multi Instance Communications Director. A multiple instance version of Mitel Communications Director for industry standard servers. has been expanded:
• Hunt Groups: 2000
• Extended Hunt Groups: 64
• Pickup Groups: 800
• Page Groups: 64
• Ring Groups: 704
• Resiliency enhancements:
• Resilient Queuing in a Network ACD environment is no longer dependent on the Agent Group form option "Queue calls when no local agents are logged in." See the 3300 ICP Resiliency Guidelines for details.
• Faster failback of resilient ACD agents and switches helps to reduce the incidence of abandoned call. See the 3300 ICP Resiliency Guidelines for details.
Support for the MCD Import Spreadsheet has been added allowing users to load all the configuration data it contains directly into the wizard. Previously, the data had to be saved as individual csv files prior to loading.
• The introduction of a new ARS routing medium (Direct IP Route) for IP trunks allows for faster deployment of 3300 ICP networks and clusters.
• System Data Synchronization improvements:
• The message warning of problems following a synch operation has been rewritten to indicate that the operation succeeded but that there are unresolved errors. The message used to warn that the operation had failed outright.
• Clearer prompts have been added to inform the administrator that a data sharing operation must be followed up by a data synching.
• The SDS Shared Data Updates form has been renamed SDS Distribution Errors to more accurately reflect its function.
• A new warning is provided in the System Administration Tool to alert the administrator to any unresolved data distribution errors. The warning displays on logout and again on login.
• Foreign Database Restore allows you to take a database backed up from one 3300 ICP and restore it to a different 3300 ICP. Formerly, the Restore was only allowed if the IP addresses in the source (backup) database and destination database matched.
• Resiliency handling of Line Appearances on IP devices and Attendant Console softkeys now covers more key configurations, in particular the configuration of multicall keys shared between resilient and non-resilient devices and between devices with different primary and secondary controller pairings. See the Resiliency Guidelines for details.
• User names display on phones in the letter case in which they were entered in the Telephone Directory form. Previously, the names always displayed in uppercase.
• Maximum digit length for mailboxes in the embedded voice mail system has been increased to seven.
• System Administration Tool interface improvements:
• Tooltips are provided in virtually all forms. Hover over an item, such as a field label, and a question mark will appear next to the mouse pointer () to indicate that a tooltip is available. Clicking will display the tooltip—a small box with information about the item you are hovering over.
• The Class of Service Options form has been redesigned for better usability. The options are now grouped by function and divided into tabbed pages making them easier to find.
• Options in the System Options form have been put in alphabetical order so that they are easier to locate.
• When viewing the Admin Group Alarm Summary form on the local node in a Multi-node Management environment, the user can click on the relevant system alarm record and reach-through to that system to access the Alarm Details form.
• The Alarm Status area will display alarm levels for licensing violations and SDS data distribution errors.
• User names in the User and Device Configuration and Templates form can now be entered using the UTF-8 character set for true multilingual support.
• A new form, Fax Advanced Settings, has been added to configure support for T.38 fax calls through a SIP gateway.

 

[danramirez]

great improvements! thank you DoubleUT