MCD 3300 Peg Counts - PRI Trunk/Embedded Voicemail

[acskmk]

Hello. I am looking to generate a low level generic peg count off of the 3300 i.e. at the trunk level on our PRI as well as a peg count for our Automated Attendant. I would also like to generate something of a report to determine if our voicemail ports are getting busied out. Any tips you can provide to generate one or all of these would be greatly appreciated. Is there something in the maintenance commands that can be turned on to monitor as well?

We have Prairie Fyre but I believe the configuration is not correct and my reports are failing to produce the desired results so I really need to verify the data in a hurry. Thank you!

 

[dryaquaman]

The 3300 has traffic reporting built in.
Edit the form "traffic", turn it on for the hours you want to track and any options you choose.

This is only for trunks. Won't do anything for your AA.

The maximum amount of files that can be stored is 10, then it overwrites the oldest.
You can read the files in the maintenance window by entering:
"Cat info *.traffic"
This will show you the files it has.
Then enter "type <file>" and it should print it to the screen.

Dry Aquaman

http://www.university-music-on-hold.com

 

[LoopyLou]

What voicemail embedded or stand alone?

The single biggest problem with communications is the illusion that it has taken place.

 

[acskmk]

Thank you dryaquaman! I will take a look at that. My apologies LoopLou it is Embedded 4.2 version. Thanks very much!

 

[kwbMitel]

Traffic reports will also be directed to the printer port that can be monitored via Telnet port 1752. (by default I think)

**********************************************
What's most important is that you realise ... There is no spoon.

 

[acskmk]

Dryaquaman: I'm assuming you are using a telnet client? I am only setup via the system administration tool. Are you using putty or? I will have to find a client as I currently don't have either one and kwbmitel..no telnet..is that the only way to view trunk reports generated from traffic options? What about peg counts on the voicemail? is that also through a telnet or putty session? Which one is the best for the 3300? Thanks

 

[dryaquaman]

This won't do anything for embedded voice mail. No traffic reporting for that.

For the trunks, you can do this through the standard ESM command line interface.
The command "cat info *.traffic" will produce an output of something like:
FS info: Displaying file information for catalog *TRAFFIC
*.TRAFFIC.2011JUL121045 *.TRAFFIC.2011JUL121100 *.TRAFFIC.2011JUL121115 *.TRAFFIC.2011JUL121130 *.TRAFFIC.2011JUL120930 *.TRAFFIC.2011JUL120945 *.TRAFFIC.2011JUL121000
Next enter "type *.traffic.2011jul121045"
The traffic file will print to your command line interface.

You can use Putty to connect to the Print port. Set it up to capture and you can let it run to collect all output.

You can also use putty to telnet (port 23) to the maintenance interface and do the same commands.

Dry Aquaman

http://www.university-music-on-hold.com

 

[kwbMitel]

@ DryAquaman Re:This won't do anything for embedded voice mail. No traffic reporting for that.

I'm pretty sure he will get peg counts for the Hunt Group.

Also ESM and Command Line are 2 different things. ESM is the WEB interface (Embedded System Managment). Command Line is done using a serial Terminal connected to the Maintenance port (or telnet (23)).

@acskmk - Get Putty or some other Telnet capable application and setup capture of port 1752. There is no way to view traffic reports thru the Web Interface.

**********************************************
What's most important is that you realise ... There is no spoon.

 

[dryaquaman]

@kwbMitel,
Your are correct - Command line and ESM different.
I should have said something like the command line in ESM.

But, I tested typing the traffic files from ESM commands. Works fine.
Ver 4.2

Can't do the "Traffic Print" command but you can type it.

Dry Aquaman

http://www.university-music-on-hold.com

 

[acskmk]

Thank you so much! I have downloaded putty..I'll check it out.

 

[kwbMitel]

Hmmm - So we're talking maintenance commands then. I wouldn't have understood that from your description. Noted.

**********************************************
What's most important is that you realise ... There is no spoon.

 

[dryaquaman]

@kwbMitel,
"Maintenance commands"
That's it! Sorry. Still working on english as my first language.
<g>

Dry Aquaman

http://www.university-music-on-hold.com