McAfee 4.0.2 removed;error message on Outlook startup

[Jovah]

On several workstations that I've removed McAfee Viruscan 4.0.2 (and installed the newest Norton software) I get a seemingly harmless message when opening Outlook, "Can't find .dll necessary to run emalscan...," then Outlook starts and operates normally. I've removed all the registry entries suggested by McAfee, I've deleted all McAfee references from autoexec.bat and from C: (and rebooted!) yet still I get this error...is there a specific place in the registry devoted to Outlook startup? Is it hopeless?

Thanks,

Matt

 

[Jovah]

The exact wording of the Outlook error is:

X The add-in "C:\Program Files\Network Associates\McAfee VirusScan\emalsca..." could not be installed or loaded. Unable to load "C:\Program Files\Network Associates\McAf..." You may be out of memory, out of system resources, or missing a .dll file.

I KNOW I'm missing a .dll file; the question is, how do I keep Outlook from searching for it at startup each time?

Thanks,

Matt

 

[PhiloVance]

For Microsoft Outlook Express errors, you can try

http://search.support.microsoft.com/kb/c.asp?ln=en-us&sd=gn

Or possibly contact McAfee or Norton support.

:-( PhiloVance
Other hobbies, interests: Travel, Model RR (HO Gauge), Genealogy.

 

[Jovah]

Thanks, I'll give those avenues a try.....

On subsequent McAfee uninstalls, I stopped the e-mail scanner (and all other scanning services) prior to removal; this seems to have eliminated the error. But on the ones I've already uninstalled....oops, too late! I've heard that reinstalling McAfee then removing it properly can eliminate all registry remnants/error messages.....I'll post whatever I find out.

 

[fgrasso]

You have to stop outlook run, delete the file extend.dat that is in the system directory (for w9x \windows ) the rerun outlook : the extand.dat is recreated.

Fabio Grasso

 

[Jovah]

Fabio,

I tried the above procedure w/o any luck; I searched the MS support site and found the following procedure concerning add-ins:

http://support.microsoft.com/suppor...dd-in&rnk=65&src=DHCS_MSPSS_gn_SRCH&SPR=OUT98

******(an exerpt of the above article

You can correct this behavior by using the Outlook Add-In Manager to deactivate the add-in that is causing the problem.

To Remove the Extensions
On the Tools menu, click Options.

On the Other tab, click Advanced Options.

In the Advanced Options, click Add-In Manager.

In the list of add-ins, click to clear the check marks from any extensions you want to disable.
<<<for me it was &quot;exchange scan&quot;>>>

Click OK, OK and OK to close all dialog boxes.

Quit and restart Outlook to see if the problem persists.

REFERENCES
For more information about add-ins, type &quot;add-in&quot; in the Office Assistant, click Search, and then click to view &quot;About add-ins supplied with Outlook.&quot;

Thanks everybody for your help!

Matt

 

[bigred925]

I have an uninstall program for Mcafee, sounds like your leaving something behind make sure all these keys are gone

//Deletes keys from the HKEY_LOCAL_MACHINE
RegDBSetDefaultRoot(HKEY_LOCAL_MACHINE);
RegDBDeleteKey(&quot;\\System\\CurrentControlSet\\Services\\VxD\\VSHINIT&quot;
RegDBDeleteKey(&quot;\\Software\\McAfee&quot;
RegDBDeleteKey(&quot;\\Software\\Network Associates&quot;

RegDBDeleteKey(&quot;\\Software\\Microsoft\\Windows\\CurrentVersion\\Uninstall\\McAfee VirusScan&quot;
RegDBDeleteKey(&quot;\\Software\\Microsoft\\Windows\\CurrentVersion\\RunServices\\McAfeeWebScanX&quot;


//Deleting values
sSubKey = &quot;\\Software\\Microsoft\\Windows\\CurrentVersion\\Run&quot;;
RegDBDeleteValue(sSubKey, &quot;Vshwin32EXE&quot;
RegDBDeleteValue(sSubKey, &quot;VsStatEXE&quot;
RegDBDeleteValue(sSubKey, &quot;McAfeeWebScanX&quot;

sSubKey = &quot;\\Software\\Microsoft\\Windows\\CurrentVersion\\RunServices&quot;;
RegDBDeleteValue(sSubKey, &quot;Vshwin32EXE&quot;
RegDBDeleteValue(sSubKey, &quot;McAfeeWebScanX&quot;

//Deleting values in SharedDLLs
sSubKey = &quot;\\Software\\Microsoft\\Windows\\CurrentVersion\\SharedDLLs&quot;;
RegDBDeleteValue(sSubKey, &quot;C:\\WINDOWS\\SYSTEM\\MCAFECOM.DLL&quot;
RegDBDeleteValue(sSubKey, &quot;C:\\WINDOWS\\SYSTEM\\MCKRNL.VXD&quot;
RegDBDeleteValue(sSubKey, &quot;C:\\WINDOWS\\SYSTEM\\MCSCAN32.VXD&quot;
RegDBDeleteValue(sSubKey, &quot;C:\\WINDOWS\\SYSTEM\\MCUTIL.VXD&quot;
RegDBDeleteValue(sSubKey, &quot;C:\\WINDOWS\\SYSTEM\\VSHIELD.VXD&quot;
RegDBDeleteValue(sSubKey, &quot;C:\\WINDOWS\\SYSTEM\\VSHINIT.VXD&quot;



//Delete VxD files
VarSave(SRCTARGETDIR);
TARGETDIR = WINDIR ^ &quot;system&quot;;
DeleteFile(&quot;mcafecom.dll&quot;
DeleteFile(&quot;mckrnl.vxd&quot;
DeleteFile(&quot;mcscan32.vxd&quot;
DeleteFile(&quot;mcutil.vxd&quot;
DeleteFile(&quot;Vshield.vxd&quot;
DeleteFile(&quot;vshinit.vxd&quot;
VarRestore(SRCTARGETDIR);

//Delete start menu folder
RemoveThisLINKDir (WINDIR ^ &quot;start menu\\Programs\\McAfee VirusScan&quot;

ClearFuncName();

end;