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MBG not reflecting correct Teleworker License in use

bojo3871

Technical User
Jul 15, 2011
54
SG
We're encountering an issue with Teleworker license consumption on our MiVoice Border Gateway 12.0.2.132.
(I am playing with 1 MiNET set and a couple of SIP sets in my lab from home and connect over internet to the WAN interface of the MBG.)

Observed Behavior (via MBG Dashboard):
  • a MiNET set: Consumes 1 TW license when connected via WAN.
  • a SIP set: Does not consume TW licenses when connected via WAN, even though they are registered and functional.
  • License Persistence: After removing all devices/sets under Teleworker tab, the license count remains at 1 until the MBG service is restarted.
Questions:
  • Monitoring Tools: Is there a console command or tool to monitor real-time license usage or device connections in the MBG?
  • License Allocation: We've read here that excess TW users/sets can be created, but connections are limited by the actual license count. Is this accurate?
  • Known Issues: Has anyone else experienced similar discrepancies between device connections and license consumption? How did you resolve it?
BR/Bojo
 

Attachments

  • TW License vs connections.png
    TW License vs connections.png
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