MBG 9.0: Editing SIP Trunking routing rules fails: Receive "validation fail" error message

[Jakt99]

Virtual MBG: 9.0.28.0
MSL platform: 10.1.39.0

Hi All,
Receive "validation failed" error message, when attempting a "save" after adding entries or modifying the SIP trunk rule table.

At the moment, the rule table contains 12 entries, numbered 1 - 12 and 13. 12 does not exist (Which is odd and I think the problem).

Each time I try a "save", rule entry 12 will pop up, asking for data to be entered into "rule and ICP" fields, with a highlighted
message "these fields are required". You can enter data into fields or delete the entire rule, but the subsequent "save" again fails with "validation failed" message. Nothing is saved.

I suspect their is a corruption in process or files in the back end somewhere and need Mitel support to assist.

Have tried a reset of platform to clear but no change.

Any one seen this before, have any ideas.....

 

[Billz66]

mbg doenst take long to reporgram from scratch , i would wipe it and reprogram

If I never did anything I'd never done before , I'd never do anything.....

and due to an endless stream of MiCollab , MiCC issues
Life would be simpler If only they tested products properly before releasing them .....

 

[Jakt99]

Spoke with Mitel support and came to same conclusion, a rebuild required.