Maxtrax Data Citrix client not recognizing new printer

[tsb49]

I have swapped a CPU from one station to a new one with a different printer. The new printer is set up as the default printer but the web-based citrix client for Maxtrac Data Systems is not recognizing the printer, and I have not found a way in Maxtrax to point to it. I did delete old printers from the Control Panel's printers and faxes so it cannot try to use one of those but it still does not recognize the new default printer, any suggestions?

Thank you.

tsb49
YWCA of Greater Lafayette
tbridgham@ywcalafayette.org

 

[aco636]

Hi there
Printers within Citrix can be a pain to get working from time to time. I find the cure all for this is to make sure the same Printer Driver version exists on all Citrix servers (and clients if the printer is local).

Some of the HP printers I use need me to set the printer up as a Local Printer using the setup.exe supplied for the printer (on the Citrix servers) and then you should be able to connect to a network version of the same printer.
Hope this helps.
Regards ACO