Maxtor 500gig external (USB) HD problem

[zoofly]

Hello Techs, I hope someone can help me.

I have a 500gig External USB Maxtor HD. All it is doing is spinning and not getting recognized by the pc

What happen was I copied a file over to the drive, and with 1 seconds left the drive made a stuttered sound. It sounds like the actuator arm stuttered for a second.
I went and looked for the file and the HD doesn't show up into the list anymore.
I have tried to plug it into a couple other computers nothing comes up.

When I put power to drive and I put my ear to the HD I hear is the drive spinning up, a very quick tick and it keeps spinning. When I plug the USB cable into the computer the light on the drive comes on and stays on and the drive still spinning no changes.

I then took the HD out of the USB enclosure and connected it directly to PC. When I turned the computer on the same thing is happening a little click which sounds like the actuator arm doing a quick engage, and nothing show up in the drive list. I also went into the bios my regular drives show up. Everything set to auto.

Anyone have any suggestions
Thanks

 

[etarhan]

I know it hurts to accept that it may be fried, but let's face the reality bravely...

Good luck,
Engin

 

[BadBigBen]

Time to salute and bury it...

or as Bones used to say: "It's dead, Jim..."



Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

How to ask a question, when posting them to a professional forum.

 

[paparazi]

I might be completely off base here but now that Maxtor and Seagate are one...I was wondering if the recent firmware problem that has effected 500/1TB/1.5TB Seagate 7200.11's and some Maxtors (but I'm not sure which)
This particular firmare issue rendours drives unseen in the bios..sounds familiar.
Martin

On wings like angels whispers sweet
my heart it feels a broken beat
Touched soul and hurt lay wounded deep
Brown eyes are lost afar and sleep

 

[wahnula]

Yes Martin worth a shot at upgrading firmware in this case. Check this post for links to the affected drives:

thread751-1525155

Tony

Users helping Users...

 

[paparazi]

Yes....Diamondmax 22 Maxtors are on the effected list of hard drives with the defective firmare. Unrecognisable in the bios they need a firmware flash to bring them back to life.
Martin

On wings like angels whispers sweet
my heart it feels a broken beat
Touched soul and hurt lay wounded deep
Brown eyes are lost afar and sleep