Maximum resolution in ICA-connection???

[chjinmind]

Hi all!
Got a problem with seamless application publishing in MF 1.8, SP3 + FR1 on a W2k Adv Server.
The thing is that the clients are on kind of a special workstations (NT 4.0 WS with SP6a, swedish), they got 3 vertically tiled physical screens, eg 3 monitors to each workstation. The resolution used is 4800*1200 pixels in 16bit color depth. (On a Matrox G200 grafic card)

The problem is when trying to start a application in seamless mode on these workstations, you get a error "the resolution 4800*1200 is not available, your administrator has set a maximum of 3396*868 pixels. The application then gets executed in about 640*480 pixel resolution with a background of 3396*868 pixels, just as a stripped remote desktop with the application inside.

My question is if the ICA protokol has a maximum resolution of the above mentioned resolution or is there any way to get this to work?
Anyone got experience with this, I'm desperate!

Best regards,
Chris

 

[CitrixEngineer]

The maximum resolution is supposed to be 32767 x 32767 @ 24-bit.

Check the settings for the published Application in PAM - that resolution, 3396*868, looks like a custom one to me - I'd guess it was entered by whoever created the PA in the first place.

I've had it working with Matrox Dualheads OK on 4 screens - are you using the latest client?

I hope this helps

 

[chjinmind]

Hi!

Well I'm the admin of the installation and I've tried lots of different combinations with the resolution...
One thing I haven't tried is in PAM to set the maximum resolution to the resloution of the clients (4800*1200), but should that matter? I get the error with resolutions from 640*480 up till 1600*1200 as soon as the client try to launch apps in seamless mode, It works somewhat when you launch the application in the same resolution as it is set in PAM but it's not in seamless mode then, which bothers me... ))

I use the 6.0.291 client, should I upgrade you think?

Thanx for any input!

//Chris

 

[CitrixEngineer]

Just checked this out - it shouldn't matter what size you set the app to be in PAM, if the client wants it seamless, it should get it seamless - although it initially opens in the resolution that's been preset.

I do remember seeing similar issues to yours when I first set up a dual-gfx card machine and ran seamless apps on it - there were a lot of early client bugs with this setup.

I'm using the latest client from Citrix's website, 6.20.985 with FR1 enabled on my servers. Can't hurt to test the client with your setup

Good Luck