I'm working on a customer that wants to increase the user extensions to 10 digits, remove the 9 from AC1, make all users dial 10 digits and not have to use a 9 to have their external calls routed out of the system. I know how to build the BARS such that it will recognize the dialed digits and route either internal or external accordingly, but I am having trouble finding documentation regarding CallPilot.
Does anyone know what the maximum digit length is for the CDN for CallPilot? I've seen a 7-digit CDN, but never 10 digits. I don't even know if CP will support 10 digit extension mailboxes, SDNs or the primary CDN. Anyone ever program an Avaya Blue (Nortel) for 10 digit extensions?
Thanks!!
Does anyone know what the maximum digit length is for the CDN for CallPilot? I've seen a 7-digit CDN, but never 10 digits. I don't even know if CP will support 10 digit extension mailboxes, SDNs or the primary CDN. Anyone ever program an Avaya Blue (Nortel) for 10 digit extensions?
Thanks!!