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MAT problem (W2K) for a 2400 ICS PBX

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JuanArevalo

IS-IT--Management
Jun 1, 2004
1
MX
I replaced a PC MAT -that was working in "DOS" operative system- with a PC that works in Win2000, in order to manage my 2400 ICS PBX. With this new PC all the commands are working well except the BKUPI command.

We wrote the following instructions in the file CONFIG.NT located in the "C:\WinNT\System32\" directory:

device=%SystemRoot%\system32\himem.sys
DEVICEHIGH=%SystemRoot%\system32\ansi.sys
files=255

However every time we want to execute the BKUPI command the MAT software indicate that there is a communications problem with the PBX (ERROR:A30F). The other commands are executed very well.

Do you know if it is necessary to write another line in the config.nt file?
I would appreciate any suggestions you could give me to fix this problem.
 
Windows2000 doesn't like when you try to take direct access of hardware. It's not really a config problem; it's just W2K being itself.

XP is a little more forgiving, still built on the Windows 2000 kernel, and also includes a "compatibility mode" for running older legacy software.

You might want to try that.



Just my $0.02

"In order to start solving a problem, one must first identify its owner." --Me
--Greg
 
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