MAT 6.5 Access to Option 11C

[pih7]

I can log into MAT and connect to the switch using the VT220 Terminal. However, MAT cannot retrieve data from the switch as it cannot login to it. How do I configure MAT to connect to the switch? Do I need to set the switch password somewhere in MAT, or do I need to somehow add a user to the switch for MAT to use?

I only have limited understanding of the switch & MAT, but would appreciate any help.

 

[wdhb]

with the MAT Navigator window open, highlight your site, then File - Properties - Customers - Properties
UserID = the LOGI you use, (this is set in LD17)
Password = the password for this User ID.

for example, if you PRT PWD in LD22, you might have something like an LAPW 01, (limited access password setup for MAT. In this example User ID = MATUSER & the Password = MATUSER.


PW01 MATADMIN
PWTP OVLY
LOGIN_NAME MATUSER
OVLA 001 002 003 004 005 006 007 008 009 010
011 012 013 014 015 016 017 018 019 020
021 022 023 024 025 026 027 028 029 030
031 032 033 034 035 036 037 038 039 040
041 042 043 044 045 046 047 048 049 050
051 052 053 054 055 056 057 058 059 060
061 062 063 064 065 066 067 068 069 070
071 072 073 074 075 076 077 078 079 080
081 082 083 084 085 086 087 088 089 090
091 092 093 094 095 096 097 098 099 117
135 137
CUST ALL
HOST NO
MAT YES
MAT_READ_ONLY NO
OPT PSCA RDBD CFPD LLCD PROD LOSD FORCD MOND KCCA

 

[Avaya911PLM]

What release is your PBX? You may need to upgrade to OTM.

--
Fletch
Visit the Nortel Technical Support Portal at:

http://www.nortelnetworks.com/support

 

[one234]

@TheFletch:

MAT will login even if it's not compatible with the release.

@pih7:
What is the error message in the retrieve log file???

Login into the switch and after you have logged in type: LOF. Logout and try to connect with MAT again.

If the LOF doesn't work:
Right click on the system name and select properties (Make sure all windows are closed or else you can't aply your changes). Select the most right tab and look if there is a customer defined. If it isn't add a new one, if it is select properties. Look at the first tab and the username and password must be entered there (Doesn't matter which password could be a LAPD, 1st level or 2nd level password.)

After you have checked the system, open the system window. Click on file and select update system data. If that is successfull you should be able to connect.


Marc D.

If Bill Gates had a nickel for every time Windows crashed... Oh wait, he does...