Mass Mailing woes

[perseus]

I have a client that has Exchange 5.5 in an SBS environment. They setup a mass mailing recently and it went as expected for a first time. Numerous bad addresses, etc.. The problem is, after exchange sent the message the first day, it resent to all again on a second and third day. Is there anyway to stop this? Hope you can help.

Thanks,
Jim

BTW, the user used the To: line for all recipient’s instead of the BCC: line if this makes any difference.

 

[ChadStiller]

The only time I've seen something similar to that is when the Information Store was corrupted with a known bug in Exchange 5.5 sp2 - instaling sp3 took care of it, check the MS site for details. I've got a SBS client that doesn't use their Exchange 5.5 for mass mailings, but they hammer at it pretty hard, with no problems like what you mentioned.

I'd check for the basics - any Exchange error messages or crashes, sufficent drive space on the store & log drives, OS resource issues, message bounces, items stuck in a queue triggering resends, etc...

Also - are you sure it is the same (original) message, and not a relayed Reply or Reply All to the email list? Even with using a BCC it could still be bouncing of the send address on a reply.

Not much to go on, but hope it helps,
Chad Stiller, MCSE
Ramcom Technology
cds@ramcom.com