MAS unable to set system installation state (attempt 3)

[kimo1986]

Hi Tek-tips experts,

I remastered our Modular Messaging but during the re-installation of the template it stopped, although I thought that it was just taking time to install i left it overnight. After getting back early this morning to check the installation it said complete please see logs below, but when i accessed the MAS it was still not finished on installing MAS and saw Avaya Modular Messaging Config Wizard Running but was still unable to set system installation state.

can anyone help me on this?

Last Install/Upgrade started at 25 Nov 2011 19:34:17
Last Workflow Status Template Installation Completed Successfully
Start Time Task Description State % Complete Actual
19:34:17 Start background download of VM disk images
Complete 100 0s
19:34:17 Download plugins for VMs
Complete 100 0s
19:34:17 Check Template for Web Application
Complete 100 7s
19:34:24 Download pre-install web application
Complete 100 0s
19:34:24 Pre-Install Web Application Deployment
Complete 100 0s
19:34:24 Wait For User To Complete Data Entry
Complete 100 4m 6s
19:38:31 Undeploy Web Application
Complete 100 0s
19:38:31 Process EPW properties file if present
Complete 100 11s
19:38:42 Configure Network
Complete 100 1s
19:38:45 Template Installation
Complete 100 27m 22s
19:38:45 -- Download/Install mss
Complete 100 12m 19s
19:51:05 -- Download/Install mas1
Complete 100 15m 2s
20:06:22 Start all VMs
Complete 100 16s
20:06:38 Wait until system and all VMs are stabilised
Complete 100 0s
20:06:38 Run post-install plugin if present
- Waiting for the guest domains to configure their
network.....
- Network of mss not reachable now.
- Network of mas not reachable now.
- Network of mss not reachable now.
- Network of mas not reachable now.
- Network of mss not reachable now.
- Network of mas not reachable now.
- Network of mss not reachable now.
- Network of mas not reachable now.
- Network of mss not reachable now.
- Network of mas not reachable now.
- mss:Starting MSS configuration...
- mss:Starting configuration...
- mss:Starting TCP/IP configuration
- Network of mas not reachable now.
- mss:Finished TCP/IP configuration
- mss:Starting System Administration configuration
- mss:Starting configuration...
- Network of mas not reachable now.
- mss:Starting System Administration configuration
- mss:Finished System Administration configuration
- mss:Starting Network Machine configuration
- mss:Finished Network Machine configuration
- mss:Starting Trusted Server configuration
- Network of mas not reachable now.
- mss:Finished Trusted Server configuration
- mss:Starting Optional Trusted Server
configuration
- mss:Finished Optional Trusted Server
configuration
- mss:Starting MAS Host Setup configuration
- Network of mas not reachable now.
- mss:Finished MAS Host Setup configuration
- mss:Starting MSS Hosts file setup configuration
- mss:Finished MSS Hosts file setup configuration
- mss:Starting AAA configuration
- mss:Finished AAA configuration
- mss:Starting Alarming configuration
- mss:Starting Active Alarming Configuration
- mas: Retrieving configuration
- mas: The local IP hosts file has been created
- mas: Not replacing Boot.ini
- mas: Getting the required configuration
- mas: Checking if Joining domain is required
- mas: ADAPTER_CORPORATE
- mas: Xen Net Device Driver
- mas: Completed network adapter configuration
- mas: Getting the required configuration
- mas: using MAS
- mas: MAS1
- mas: Getting the required configuration
- mas: Sysprep complete
- mas: Not replacing Boot.ini
- mas: Getting the required configuration
- mas: Checking if Joining domain is required
- mas: Sysprep has been executed
- mas: No Join required
- mas: ADAPTER_CORPORATE
- mas: Xen Net Device Driver
- mas: Completed network adapter configuration
- mas: Retrieving configuration information
- mss:Finished Active Alarming Configuration
- mss:Finished Alarming configuration
- mss:Starting Users and PPP configuration
- mss:Finished Users and PPP configuration
- Network of mas not reachable now.
- mas: Retrieving configuration information
- mas: Can't create MM account
- Network of mas not reachable now.
- Network of mas not reachable now.
- mas:
- mas: Error createing backup task - re-trying
- mas:
*************************************************
- mas: Operating System Configuration Complete
- mas:
*************************************************
- mas: Reqesting windows to reboot
- mas: Windows restart request successful
Complete 100 1h 30m 31s
21:37:10 Finalize Installation
Complete 100 10s

 

[kepetersen]

kimo1986... a little more information. Why the remaster of the MM? Has it been running a while with issues or is this an installation not going well?

Looks like a system platform 5.2 MM installation. Is that correct? If so, what version are you using 1.1.1.x.x or 6.0.3.0.3? If the later, there is an Update 1 version that came out in April this year that was a fix for prior single server system platform issues. Are you using that version?

I saw this a while back to find that a single digit was incorrectly input on the MAS Windows Product Key.

 

[ryfisher2001]

I am having the exact same issue. Did you ever figure this one out? Any help would be much appreciated. Thanks!

HPdl360 common server
System Platform 6.03
vsp-patch-6.0.3.1.3.noarch

MM5.2 template MAS,MSS all update 1 (April 2011)

 

[kepetersen]

The patch 6.0.3.1.3 is not meant for the MM single platform server. This is only the CM patch.

The latest platform patch for MM should be 6.0.3.0.3 Update 1.