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MARP MCR Voicemail

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djjack

djjack

Technical User
Feb 10, 2005
45
CA
I need to change where an MCR call goes. Here's the setup. 4 extension with each of their own key 0 extensions and each of their own mailboxes. All of them have an MCR key of 5792. When somebody calls and nobody answers the call goes into ext 5628's mailbox as their is no mailbox assigned to 5792. We want to change it to go to ext 5783's mailbox. I had already tried moving the MARP on 5783's TN but we still get 5628's mailbox. I had checked that MARP is set to yes in CFN. I hope someone can help us out on this.

DN 5792
CPND
NAME SEDAR
XPLN 27
DISPLAY_FMT FIRST,LAST
TYPE SL1
TN 011 0 00 00 KEY 04 DES ZZ 21 DEC 2005
(2616)
TN 013 0 00 03 KEY 04 MARP DES ZZ 21 DEC 2005
(2616)
TN 013 0 00 13 KEY 04 DES ZZ 25 APR 2005
(2616)
TN 008 0 00 10 KEY 04 DES ZZ 14 APR 2003
(2616)
DES ZZ
TN 013 0 00 03
TYPE 2616
CDEN 8D
CUST 0
AOM 0
FDN 7000
TGAR 0
LDN NO
NCOS 6
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR MTD FNA HTA ADD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD MCTD CLBD AUTU
GPUD DPUD DNDA CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USRD ULAD RTDD RBDD RBHD OCBD FLXD FTTU MCBN
CPND_LANG ENG
RCO 0
HUNT 7000
LHK 0
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 MCR 5783 0 MARP
CPND
NAME Trevor
XPLN 27
DISPLAY_FMT FIRST,LAST
01 MCR 5783 0
CPND
NAME Trevor
XPLN 27
DISPLAY_FMT FIRST,LAST
02 AO6
03 SSU 0000
04 MCR 5792 0 MARP
CPND
NAME SEDAR
XPLN 27
DISPLAY_FMT FIRST,LAST
05 CFW 16 9350
06 MWK 7000
07
08 TRN
09 PRK
10 PRK
11 ADL 16
12 ADL 16
13 ADL 16
14 ADL 16 8
15
DATE 21 DEC 2005


NACT
REQ: PRT
TYPE: TNB
TN 11 0
DATE
PAGE
DES

DES ZZ
TN 011 0 00 00
TYPE 2616
CDEN 8D
CUST 0
AOM 0
FDN 7000
TGAR 0
LDN NO
NCOS 6
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR MTD FNA HTA ADD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD MCTD CLBD AUTU
GPUD DPUD DNDA CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USRD ULAD RTDD RBDD RBHD OCBD FLXD FTTU MCBN
CPND_LANG ENG
RCO 0
HUNT 7000
LHK 1
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 MCR 5628 0 MARP
CPND
NAME John
XPLN 27
DISPLAY_FMT FIRST,LAST
01 MCR 5628 0
CPND
NAME John
XPLN 27
DISPLAY_FMT FIRST,LAST
02 AO6
03 SSU 0000
04 MCR 5792 0
CPND
NAME SEDAR
XPLN 27
DISPLAY_FMT FIRST,LAST
05 CFW 16
06 MWK 7000
07
08 TRN
09 PRK
10 ADL 16 8
11 ADL 16 8
12 ADL 16 8
13 ADL 16 8
14 ADL 16 8
15
DATE 21 DEC 2005
DES ZZ
TN 013 0 00 13
TYPE 2616
CDEN 8D
CUST 0
AOM 0
FDN 7000
TGAR 0
LDN NO
NCOS 6
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR MTD FNA HTA ADD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD MCTD CLBD AUTU
GPUD DPUD DNDA CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USRD ULAD RTDD RBDD RBHD OCBD FLXD FTTU MCBN
CPND_LANG ENG
RCO 0
HUNT 7000
LHK 1
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 MCR 5794 0 MARP
CPND
NAME Brad
XPLN 27
DISPLAY_FMT FIRST,LAST
01 MCR 5794 0
CPND
NAME Brad
XPLN 27
DISPLAY_FMT FIRST,LAST
02 AO6
03 SSU 0000
04 MCR 5792 0
CPND
NAME SEDAR
XPLN 27
DISPLAY_FMT FIRST,LAST
05 CFW 16 5794
06 MWK 7000
07
08 TRN
09 PRK
10 ADL 16
11 ADL 16
12 ADL 16
13 ADL 16
14 ADL 16 8
15
DATE 25 APR 2005

DES ZZ
TN 008 0 00 10
TYPE 2616
CDEN 8D
CUST 0
AOM 0
FDN 7000
TGAR 0
LDN NO
NCOS 6
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR MTD FNA HTA ADD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD MCTD CLBD AUTU
GPUD DPUD DNDA CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USRD ULAD RTDD RBDD RBHD OCBD FLXD FTTU MCBN
CPND_LANG ENG
RCO 0
HUNT 7000
LHK 0
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 MCR 5609 0 MARP
CPND
NAME Patricia
XPLN 27
DISPLAY_FMT FIRST,LAST
01 MCR 5609 0
CPND
NAME Patricia
XPLN 27
DISPLAY_FMT FIRST,LAST
02 AO6
03 SSU 0000
04 MCR 5792 0
CPND
NAME SEDAR
XPLN 27
DISPLAY_FMT FIRST,LAST
05 CFW 16 9350
06 MWK 7000
07
08 TRN
09 PRK
10 ADL 16 8
11 ADL 16 8
12 ADL 16 8
13 ADL 16 8
14 ADL 16 8
15



 
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What voicemail system are you using? In Meridian Mail, you can add 5792 as an extension DN on the mailbox for 5783. I'm not sure how other mail systems handle this.
 
Upvote 0 Downvote
he's right, remove that dn as an ext dn in the mailbox it goes to and put it as an ext dn in the mb you want it on. same is true for mermail or call pilot

john poole
bellsouth business
columbia,sc
 
Upvote 0 Downvote
guess because i was not being pc.. and the screen name didn't say miss tech or mstech... what makes you think i am not a girl?

john poole
bellsouth business
columbia,sc
 
Upvote 0 Downvote
john, i'm just harassing you. i just thought you might have noticed the "chic" part of my screenname. i'm about the least pc person i know, and not offended in the least. have a good day!
 
Upvote 0 Downvote
its a callpilot. i will trying adding it as an extension dn. thanks.
 
Upvote 0 Downvote
your right. i didn't pick that part out, and i don't offend very easy

john poole
bellsouth business
columbia,sc
 
Upvote 0 Downvote
Thanks guys, it worked. I just need to add it as an extension DN.
 
Upvote 0 Downvote
good deal dj, anytime you want a dn (analog, scr, mcr) and it doesn't have it's on, the secondary dn will work. the marp location controls that dn's forward and hunt target but not the mailbox unless you turn off secondary forwarding on a fna chain.. my phone goes to mail on hunt and goes to my mailbox, if i forward over to another tech (vacation) he has cls fna sfd, so the call goes to his mailbox, the user does not have to wait until i return to get a reply.. btw you owe phnechick a star.. she doesn't get paid, we all work for little stars

john poole
bellsouth business
columbia,sc
 
Upvote 0 Downvote
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