MARP disables at night?

[jae113]

Hello,

I have a customer phone where it seems like the MARP on their second, "rollover", line un-MARPS (?) at night.

Caller get a busy signal if he is on 7177 instead of it hunting or rolling to 6177. I took a look yesterday in TM and there was no MARP on 6177. I enabled it and the problem with busy signals went away.

Now today, same problem and it wasn't MARP again.

Anyone ever heard of this? How could I fix this?

Here's the phone:


TTY #12 LD 020 ADMIN1 10:01:30 12/5/2009


PT0000
REQ: PRT
TYPE: TNB
TN 20 0 8 6

DATE
PAGE
DES

DES TG101
TN 020 0 08 06
TYPE 3904
CDEN 8D
CTYP EDLC
CUST 0
ERL 0
FDN 7100
TGAR 15
LDN NO
NCOS 6
SGRP 0
RNPG 6
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFA GRLD CRPA STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDA CDMD LLCN MCTA CLBD AUTU
GPUD DPUD DNDA CFXA ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND FLXD FTTC MCBN
CDMR MCDD T87D PKCH
CPND_LANG ENG
RCO 0
HUNT 7100
LHK 1
PLEV 02
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 7177 0 MARP
CPND
NAME
XPLN 13
DISPLAY_FMT FIRST,LAST
01 SCR 6177 D MARP
CPND
NAME
XPLN 13
DISPLAY_FMT FIRST,LAST
02 SCR 7154 D
CPND
NAME
XPLN 13
DISPLAY_FMT LAST,FIRST
03 SCR 6154 D
CPND
NAME
XPLN 13
DISPLAY_FMT FIRST,LAST
04 SCN 7156 D
CPND
NAME
XPLN 11
DISPLAY_FMT FIRST,LAST
05 SCN 6156 D
CPND
NAME
XPLN 11
DISPLAY_FMT FIRST,LAST
06 SCR 7163 0
CPND
NAME
XPLN 11
DISPLAY_FMT FIRST,LAST
07 SCR 5643 0
CPND
NAME
XPLN 16
DISPLAY_FMT FIRST,LAST
08 SCR 6643 0
CPND
NAME
XPLN 16
DISPLAY_FMT FIRST,LAST
09 SCN 5694 0
CPND
NAME
XPLN 14
DISPLAY_FMT FIRST,LAST
10 SCN 6694 0
CPND
NAME
XPLN 14
DISPLAY_FMT FIRST,LAST
11
12
13
14
15
16 MWK 7100
17 TRN
18 AO6
19 CFW 4 5694
20 RGA
21 PRK
22 RNP
23 SCC 0008
24 PRS
25 CHG
26 CPN
27
28
29
30
31
DATE 12 MAY 2009


NACT

 

[jamie2]

Not sure why it would be unmarp'ing, but try setting the CLS FLXA.

That CLS keeps a digital from disabling during midnight routines, but you have a different type of issue.

 

[jae113]

FLXA is set to denied. I'm going to keep an eye on it. Maybe TM didn't transmit last night?..... I'm going to check my logs

 

[johnpoole]

I'm going to check my logs

that's the key, your using otm.. all bets are off.. when you use command line, you make dynamic changes.. they work every time.. otm may be restoring old data, the change didn't run etc..

the switch can not decide to change the marp to another set without a keystroke.. and even with that line marped on another set, lhk takes priority over hunt..every time

john poole
bellsouth business
columbia,sc

 

[jae113]

My logs say that the changes went through, but there's a twist. Yesterday the 7177 was not MARP, but 6177 was. Today it was the opposite 6177 not MARP, but 7177 was.

What is it in the programming that controls calls rolling over to the second line? The number of keys to hunt feature is set to 1.

What's lhk?

 

[jae113]

The plot thickens! Another user in that building just reported the same issue. The 0 key are their phone was not MARP either!

 

[GHTROUT]

One of your resources is the "Date" entry on the TN - which specifies the last time the TN was edited by someone or by TM. If there is some corruption (which it sounds like there is), you will lose MARP. but the DATE will not have changed.

LHK is the "KEY number where up-the-strip-hunting" stops.

LHK occurs before the HUNT number is sought - or another way to put it: When all the KEYs up to the LHK key are busy, then the HUNT DN is sought.

[©] GHTROUT.com [⇔] A Variety of Free Resources for Nortel Meridian/CS1000 System Administrators

 

[jae113]

Sorry, that's what I meant here

"The number of keys to hunt feature is set to 1."

LHK is set to 1

 

[nortelfonguy]

If you MUST use OTM (which is junk) then make sure you tell it to synchronize immediately and watch it make the changes to ensure they happen. I hate OTM for this very reason. BTW make sure your CLS is HTA.

Technology....is a strange thing. It brings you gifts with one hand and stabs you in the back with the other.

 

[jae113]

Ok, so today both phones stayed MARP. But now, only one line rings, even though they are both SCR.

I agree about using TM, I think I'll stay with the terminal as much as possible.

And, CLS is set to HTA.

 

[Anniebugg]

Can you turn OTM off? What are the pros & cons if you do?