Not my experience. We are using this company-wide, no prob.
You sound like you would like to solve this with some custom script rather than with a policy?
Do you really think such an approach would speed up response time or not be a drain on resources? What benchmarks are you basing your assumption on? Do you have numbers? A maximum tolerable threshold?
"Knowledge is power. Information is liberating. Education is the premise of progress, in every society, in every family." (Kofi Annan)
Oppose SOPA, PIPA, ACTA; measures to curb freedom of information under whatever name whatsoever.