Mandatory Profile won't load correct settings

[andres28]

We have a small network with 1 user account for all the students in the school. We have a mandatory profile that dictates the layout and configuration of the desktop, menus, etc. The problem I'm running into is that when I try to add a user using the same profile that works for the general student account, it changes to the Windows Classic theme(Blue background), and there are no icons in the recently used programs list. The desktop icons are still there but you can't change anything and you can't pin items to the start menu.

I have verified that the new account has the exact same permissions as the general student account. I can't find any reason for the 2 accounts to behave differently. If anyone has any insight please let me know.

Thanks