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Managing mutiple recordings for Holidays 4

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chavz7796

Technical User
Apr 29, 2013
118
US
Hello Guys,

I have a client that wants separate recordings for each holiday. I currently have a holiday check that has all the holidays listed. I'm thinking I will need to separate each holiday with it's own condition followed by a Generic node with a specific holiday recording and a generic menu containing all the options.
Is there an easier way of doing this and is there a way to grant them access to modify the recordings?

I hope this make sense..

Thanks for the help!


 

Call is routed to a module with a calendar for each holiday. If it matches, it sets a variable to a specific value, and then plays a numbered recording in front of the Night greeting.

checkconditions_oqomx3.jpg


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I convince my customers to have a general Night Service message or just one Holiday message that they change.
What usually happens over time is that suddenly the system is playing the wrong message or it's played on the wrong day cause the didn't remember to update it for the new year.

"Trying is the first step to failure..." - Homer
 
I create the attached to allow users to record their own wav files and then can just assign them to any module etc I want.

For holidays etc, create the setup once, create a shortcode to get to this module, give them the recording number assigned to each message and then they can change them when they like.

| ACSS SME |
 
 https://files.engineering.com/getfile.aspx?folder=1a98994f-4a09-4cdc-b809-cf47d1e81bd6&file=Recordings.mod
We had a customer at a credit union that wanted a recording for when they were being robbed!!!! (excuse me sir I know you are trying to rob me but I must 1st activate the greeting.)
 
Thanks for the help guys! Much appreciated!
 
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