Hi,
I want to know how is it possible to manage call forwarding via an extension for two hunt groups that they belong to two different PSTN connections.
IP Office : IP500 V2, Firmware 8.1(65)
Actually my customer has an IP office with two PSTN connections (two different numbers).
There are 2 hunt groups configured for every of these PSTN Lines (93000,93001).
An extension (150) belongs to both of these hunt groups.
Currently I have configured followings:
Some dummy users with different call forwarding numbers, (93331->*93331, 93332->*93332, 93333->*93333, 93334->*93334, 93335->*93335)
Configured some programmed keys for a user who has 150.
13 HuntGroup Out Of Service -> 93000
14 call forward -> 93331
15 call forward -> 93332
18 Set HuntGroup Out Of Service -> 93001
19 call forward -> 93334
20 call forward -> 93335
now when I select 13,14 to forward 93000 hunt group, both hunt groups will be forwarded to 9331 and if I select 18,19 both hunt groups will be forwarded to 9335.
Do you have any suggestion or guide for this?
Thanks
Ila
p.s *93331, *93332, *93333, *93334, *93335 are configured for different welcome messages on Voicemail Pro.
I want to know how is it possible to manage call forwarding via an extension for two hunt groups that they belong to two different PSTN connections.
IP Office : IP500 V2, Firmware 8.1(65)
Actually my customer has an IP office with two PSTN connections (two different numbers).
There are 2 hunt groups configured for every of these PSTN Lines (93000,93001).
An extension (150) belongs to both of these hunt groups.
Currently I have configured followings:
Some dummy users with different call forwarding numbers, (93331->*93331, 93332->*93332, 93333->*93333, 93334->*93334, 93335->*93335)
Configured some programmed keys for a user who has 150.
13 HuntGroup Out Of Service -> 93000
14 call forward -> 93331
15 call forward -> 93332
18 Set HuntGroup Out Of Service -> 93001
19 call forward -> 93334
20 call forward -> 93335
now when I select 13,14 to forward 93000 hunt group, both hunt groups will be forwarded to 9331 and if I select 18,19 both hunt groups will be forwarded to 9335.
Do you have any suggestion or guide for this?
Thanks
Ila
p.s *93331, *93332, *93333, *93334, *93335 are configured for different welcome messages on Voicemail Pro.