making sure the CDR picks up call from a set?

[altolabado]

Is there a Class of service that will alow for all calls to be recorderded
so that the CDR picks it up?

Thanks.

 

[Nortellian]

you can add cls icda so internal calls are recorded

 

[altolabado]

i mean for external....seems that a call was placed and the CDR did not pick it up.. weird because call was made on other set and it did. I ran some test noticed it was 1 out 5 was missed... do u know why this is?

 

[techman3030]

Can you look at your raw call data? It may be your CDR software. What Software are you running?

 

[techman3030]

You also need CDMA is cls on the set.

 

[techman3030]

I'm sorry CDMA might not be what you are looking for.

 

[altolabado]

only diff between both sets is IRA / CFHA on set that did not register call as well SSU was not assigned, NOT TO MENTION I also noticed LPK 1 but not on the set that worked what does LPK 1 do? would this affect it?

 

[Nortellian]

as tman30 mentioned ar u looking at raw data. If not look there first.

 

[hawks]

Also make sure that both sets use the same route to place the call.

 

[altolabado]

yes both sets are using same route

 

[johnpoole]

put icda in the class and test it, lpk is not in the cdr manual as a block or test point, very few of my 2008's have lpk, most of my 16's do.. as stated i would look at the data from the switch to make sure it's broke before i fixed it, have you tried a ld call from the station for testing?

john poole
bellsouth business
columbia,sc