Make lines ring before going to VM 1

[tebbing]

I have a secratary who has 4 lines on her phone. Her primary line appearance, secondary line appearance, our CEO (brdg-appr), and CFO (brdg-appr). When she's on a call on her line, she wants all lines on her phone to ring so she can try to answer them before they go to VM. Is this possible?

Thanks in advance!

 

[mikeydidit]

1. Add another appearance of her line to her phone. With two, the system will always reserve the second one to transfer calls. With three she will have two lines ring.

2. Turn on "bridged call alerting" on the second page of her station form. This makes the other appearances ring on her set.

When is the last time you helped someone, just because you were able to?

For the best response to a question, read faq690-6594

 

[letman2]

It might help to turn on active station ringing to continuous on page two of the ch sta command