Make AA call user on remote system

[cknipe]

I have 2 3300 CX controllers running 9.0 UR2 Both using embedded messaging.. I am trying to setup a call flow that will allow someone to reach someone in system B from an MLAA menu. When I try to put the extension of the remote user in the MLAA form, the system tells me that this is not a valid mailbox orext on this system. Does anyone know a way to do this...im sure this is a pretty common scenario. I tried setting up a speed call on the local system but it wont let you send the call to the speedcall ext.

 

[M1tel]

Allow dial any number (besides your ars access code) in the embedded and you need a mb for the number you are trying to transfer to, this is how mitel licensed it

 

[kwbMitel]

You need to create a mailbox for MLAA to use for the transfer. For your App I would use a transfer only MB (# doesn't matter) and set the Ext to the speedcall you've already set up.

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Occam's Razor - All things being equal, the simplest solution is the right one.

 

[cknipe]

Works perfect! .....well in testing....we'll see what users have to say.