Major FAULT in NAV 7.6 CE

[PalJ]

There is a MAJOR fault in Symantec NAV 7.6 Corporate Edition running on an XP workstation. Basically floppy protection does NOT work AT ALL!

After 3 months of doing nothing, Symantec has finally admitted that the fault is indeed theirs. Below are some snippets from Symantec tech support e-mail.

"With 7.61 on the XP Pro machine (your Vectra) we did not catch the virus at the floppy, however we did catch it when we burned it to CD.

I tested with 7.61 build 45 on XP PRO.. not your machine.. we did not catch the virus at the floppy.
I tested the 8.01 on a machine that wasn't yours as well and it worked as designed.

I am thinking at this point there could be a couple of things happening.
1)XP PRO does something between NAV 7.6x and the floppy
2) XP PRO does something to Nav 7.6x "

So it seems that Symantec admitted that 7.6x on XP will NOT scan floppies at all. This was 3 months ago and Symantec has done absolutely NOTHING since this 'discovery'

 

[mattjurado]

A bug in a Windows program, that's a first.

Not that I think they should ignore you, but your one voice isn't going to matter. When they get a thousand complaints, then they'll patch it. Not to mention you probably spoke to some front line tech who forgot you the moment he closed his issue. Its Symantec software, its known to be buggy. I agree this might be a major flaw, so if its not working as advertised, call them back, demand a fix, a refund, or for them to license version 8 to you.

Matt J.