Major alarm ... Database unavailable on 3300

[Sambooka]

Everything seems up.. MoveAddChange works fine.. and backups are "successful"

Was suggested to do a backup and immediate restore and restart the 3300.. tried that but it didnt work.

Was doing it remotely so nothing in the 232 console port to monitor the restore. is there anywhere this would have been logged or another way I could see what the bad record is?

Just curious

Thanks

 

[Lundah]

the restore progress is written to *.dr.logfile_1 in call control. Should be able to use the "type" maintenance command to see the file, or you can FTP into the IP of the controller and it should be in the /db/cc/dr folder there.

 

[Sambooka]

Thanks.. I pulled the file down but its time stamp is today at 5am (we did the restore 5 days ago) Nothing interesting in there either..
Just saving forms/tables with the occasional FORM EMPTY message.


Etc etc etc.

Currently saving: Interconnect Restriction Table

Currently saving: Device Resiliency

Currently saving: Digital CO Trunk Circuit Descriptor Assignment

Form is empty.

etc etc et..

 

[Lundah]

Do you have a schedule backup job? That would overwrite the logfile. You might be able to find something in the maintenance/software logs.

 

[Sambooka]

So just a follow up ... Reseller swears it couldnt be the backup (since the issue started shortly after we started scheduling backups). DBMScheck shows everything ok after reboot but still the Major Alarm persists.

Talking the the reseller. The system does a DBMS check every night..

<Lighbulb> Every night or every morning? </Lightbulb>
Every night at 5am ...

Well I have a backup scheduled for 5am so....

Rescheduled the backup for 6am and the issues are resolved.

 

[Lundah]

Yeah that would do it, when the DBMS check is running, leave everything else alone.