Maintenance Log Warning?

[Wythefan]

Any idea what this warning might be. It is on a clustered system and I can tell it XNET Ip trunks. It's happening every 10 seconds.


Log Type: Software
Log Number: 481
Severity: Warning
Date: 2010/Jan/02
Time: 11:26:58
Source: Call Control - Software
Description: HANDLER_ERR, OFFSET 2:$DC0, PC: $561B52 LOG_ID: xnetdh_#111, PROCEDURE: virtual_call_term_pbx_handling, SEVERITY: cp_inform PID: ($5, $60C) XNETDH_: sync data error. Xnet Sync State: idle.
Module: Main

 

[tlpeter]

XNETDH_: sync data error. Xnet Sync State: idle.

This is the problem !
Why ? i can not tell you.



ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
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[isrm]

Check the remote profiles on the other switches in the cluster. Make sure they all align.

One ICP out there is sending an invalid remote profile number to the switch that generates this log.

 

[kwbMitel]

Assuming ISRM's analysis is correct. Remote profile config can be confusing. The simplest method to setup remote profiles is for all systems to use profile 1 to call each other. This way the local and remote profile will always be the same.

Keep in mind that the remote profile is what the remote system uses to call back.

Personally I use a system # relationship for remote profiles. System 1 uses Profile 1 to call and is called using profile 1. Same for system 2. In this way, when programming system X, the local profile is X and the remote profile is X.

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Occam's Razor - All things being equal, the simplest solution is the right one.

 

[Wythefan]

It was the remote profile. Thanks for the help