Just updated a client with Sage 2021 and PU1. They now can not send out emails. They get the error:
Description. Mail delivery failed. use the Email tab on the Company Profile screen to
send a test email and confirm that all the settings are correct."
It was nearly three weeks ago since they last used this option to send invoices so not sure if it is the update(s) or if a Microsoft Update has come down the pike and buggered it up.
We loaded the pre converted files on our end to check to see if the Company Setup Email tab was the same before and after the update and it was/is.
FWIW they are using MS Outlook 2016 MSO (16.0.13426.20270) 32-bit.
Was curious if anyone else has update to Sage 2021 with PU1 and have the same issue.
Thanks in advance for any postings.
Description. Mail delivery failed. use the Email tab on the Company Profile screen to
send a test email and confirm that all the settings are correct."
It was nearly three weeks ago since they last used this option to send invoices so not sure if it is the update(s) or if a Microsoft Update has come down the pike and buggered it up.
We loaded the pre converted files on our end to check to see if the Company Setup Email tab was the same before and after the update and it was/is.
FWIW they are using MS Outlook 2016 MSO (16.0.13426.20270) 32-bit.
Was curious if anyone else has update to Sage 2021 with PU1 and have the same issue.
Thanks in advance for any postings.