I'm running Goldmine 6.7, (though I had similar problems with 5.7) and I have a very confusing dillemma. I did my initial sync to upload customizations to a new laptop. No problem. Then I did a full sync, which successfully imported all contact info, etc. However, my mailbox structure on the sync'd laptop fails to show any of my custom folders, most of my filed folders, and the Drafts and Inbox are empty. A quick look at the server confirms that if I login on a live network (not undocked) computer, all my mailbox info is still safe and sound the way I last left it. What is the problem???!! Any help greatly appreciated.
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Mailbox structure and folders don't sync??
- Thread starter bsclayton
- Start date
Those things do, indeed, sync. They're part of the mailbox table. Sounds like something went wrong during the setup procedure.
Doug Castell
Castell Computers
(310)601-4738
Doug Castell
Castell Computers
(310)601-4738
Hi,
We've had this with a couple of customers in 6.7....
Regards,
Richard.
PRIOR Analytics UK
Winners of the LBA Customer Service Award.
We've had this with a couple of customers in 6.7....
Regards,
Richard.
PRIOR Analytics UK
Winners of the LBA Customer Service Award.
- Thread starter
- #4
I solved the whole problem... I don't know how this worked out so perfectly, but it did. I tried synching back to the beginning (checking off 'no cutoff date - send all records), and that didn't work. Then, I created a sync from the laptop with no cutoff (as a file placed for retrieval, not a live sync between two machines). I had the server then retrieve it. I then turned around and did the opposite - server creates a sync file, then I processed that file with the laptop. Bingo. All folder, drafts, etc. all worked. No BS with missing CAL records or any of the other problems I've had for 3 years. I think that the synchs that the server saves up must have had some corruptions or blanks, so when the laptop synced, it was always missing information. By creating a new, untarnished, single file sync, all information was packaged in a clean, pure file, and ALL information was exchanged. Thanks to everyone for posting responses.
Brad
Brad
- Status