I have a customer with a Magix messaging 2.5 in a Magix 2.0. They have 1 mailbox that when you try to retrieve messages says "You cannot get your messages now because your mailbox is already in use" and has been like this for about a day now. What did they do to get it in this condition snd, more to the point, what do I do to get it out of this condition? I would rather not fully default the mailbox. Any help would be appreciatted. Thanks.