Hello, I'm trying to create a shortcut menu on the voicemail pro.
the plan is to receive the call, then give the option to choose 2 different languages, then select option 1 or 2 for the language, then have a message indicating the business hours, and then have the tone for customers to leave the message.
the issue is the way I have it right now, it goes to the greeting of the phone extension that I want to use for customers to leave voicemails, but I want it to go directly to the beep so customers leave the voicemail.
not sure if this is very clear
the plan is to receive the call, then give the option to choose 2 different languages, then select option 1 or 2 for the language, then have a message indicating the business hours, and then have the tone for customers to leave the message.
the issue is the way I have it right now, it goes to the greeting of the phone extension that I want to use for customers to leave voicemails, but I want it to go directly to the beep so customers leave the voicemail.
not sure if this is very clear