Mail VS AA direct transfer to mailbox? 1

[jlshelton]

Situation: Partner ACS Rel 6
Partner Mail VS Rel 4

Inbound calls, when caught by AA are transferred to an outgoing message or to a few specific extensions. One user would like to have her calls transferred directly to her mailbox, and not ring on her extension at all. But she wants to receive incoming calls, and of course wants her mailbox to light her Message light.

Any ideas?

 

[392]

Only if she "owns" a line, that line was set to delayed ring on her set and Vmail Coverage was set to 0 or 1 ring. That would kill ringing and send the call directly to her box, but callers would have to *8XX to transfer back to her desk to ring. It won't work on general use lines, though.