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Mail Security for Exchange - stopping

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Jayee

Technical User
May 27, 2004
73
GB
I have a problem with the above program.

Our Backup software automatically stops the service at 3am every morning before the backup commences. Unfortunately, last night it stopped responding so is now showing "stopping" - the message in Symantec's event log is The process SAVFMSESp.exe was forcibly terminated. Reason: SAVFMSECtrl is shutting down and an attempt to shut down SAVFMSESp process has failed.

Is there any way of getting the service started again WITHOUT rebooting the server, which would have to wait until early tomorrow morning when no-ones logged in ?

Is this problem preventing any e-mail from being received ? I ask because none of us are getting as much e-mail as we usually receive.

I do hope you can help me.

Regards,
Jay/UK
 
Sorry, I forget to mention we are using version 9.0 of the program.

Symantec have suggested holding fire on upgrading to version 10 until they release version 10.0.2 next week as there are logs of fixes in it.

Regards,
Jay/UK
 
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