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mail not going into queue
- Thread starter wellerw
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Often the only person on your level! ![[lol]](/data/assets/smilies/lol.gif "[lol] [lol]")
How this works is the mail is sent from outlook to exchange which queues them (keep hitting refresh and you will see every message sent go by). Exchange them tries to send these messages once it has figured out how to get it there.
Sometimes it can't figure out how this happens and it will sit in the queue until either it manages to connect or it times out.
There are many reasons why some messages don't go MX lookups, DNS errors, target server being down etc. So I'd need a few more details about the behaviour before helping.
If you're right about the blocking it won't be done by BT it would be Hotmail which has blocked mail from your domain.
Try using to help you trouble shoot this.
What exactly happens when you send mail to YourContact@hotmail.com? Do the mail leave Outlook? How long before you get a NDR? What does the NDR say?
Iain
How this works is the mail is sent from outlook to exchange which queues them (keep hitting refresh and you will see every message sent go by). Exchange them tries to send these messages once it has figured out how to get it there.
Sometimes it can't figure out how this happens and it will sit in the queue until either it manages to connect or it times out.
There are many reasons why some messages don't go MX lookups, DNS errors, target server being down etc. So I'd need a few more details about the behaviour before helping.
If you're right about the blocking it won't be done by BT it would be Hotmail which has blocked mail from your domain.
Try using to help you trouble shoot this.
What exactly happens when you send mail to YourContact@hotmail.com? Do the mail leave Outlook? How long before you get a NDR? What does the NDR say?
Iain
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- #5
Yes, thats what i meant - that hotmail are blocking mail sent via BT servers.
I've had several instances in the past where companies were blocking our mail as spam because of BT.
the original problem of mail not appearing in the queue seems to have gone now.
CJ
I've had several instances in the past where companies were blocking our mail as spam because of BT.
the original problem of mail not appearing in the queue seems to have gone now.
CJ
cmeagan656
Technical User
Good luck on getting Hotmail to remove you. We're trying. We've never had an open relay and only show on 3 out of 150 spam databases (no major databases and the ones we're on are as a result of netblocks of our ISP).
The nearest we can figure is that spammers spoof @hotmail.com addresses so then any NDRs from invalid addresses at our domain or any spam rejected by our spam filter gets bounced back to hotmail. Unfortunately we can't turn NDRs off because we need our clients to know when they're mail is bounced either because of an invalid address or because of it being interpreted as spam (it doesn't happen often, but it does happen - usually because the client likes to use decimal points or !!!!).
Some interesting reading here is at the link below, not that it will solve your problem.
Cheers.
The nearest we can figure is that spammers spoof @hotmail.com addresses so then any NDRs from invalid addresses at our domain or any spam rejected by our spam filter gets bounced back to hotmail. Unfortunately we can't turn NDRs off because we need our clients to know when they're mail is bounced either because of an invalid address or because of it being interpreted as spam (it doesn't happen often, but it does happen - usually because the client likes to use decimal points or !!!!).
Some interesting reading here is at the link below, not that it will solve your problem.
Cheers.
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