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Mail Merge from Outlook Address Book Trouble

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dawnd3

Instructor
Jul 1, 2001
1,153
US
Please Help. All I wanted to do is use Mail Merge to create labels for 6 addresses. I know Mail Merge very well and very quickly set it up to pull from Outlook address book. However, out of the 6 it only pulled in 1 address (it pulled in all 6 names, but addresses were blank) I looked in Outlook Contacts and found that some were listed as business addresses, so I fixed that, and made sure that "use as mailing address" was checked. I then went to the address book option and made sure that under the home address tab that the default option was checked. I then did an export to excel to verify that all 6 addresses were showing up under the same field, they were. I even closed everything and started over. I tried again and again and still it only brought in 1 address. I cannot for the life of me figure this out. Any ideas?

Dawn
 
Dreamboat, thanks for the link, but I don't think it solves my issue. The fields that I was using, Home_Street_Address for example, are on the list of fields that should merge. In addition, the address came in for 1 contact but not for all, but they are all in the home address fields that I was trying to pull in. They all have the same fields and options checked. Help!
 
However, I should mention that it worked fine when I used the Postal_address field instead of the home address field. Strange.
Dawn
 
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