knikki2000
Technical User
We have a customer database that we use to track services for customers. We send out reminder letters as a service to our customers to remind that they are due for service. The Access database has queries defined to make up the list of clients to send reminders to and then a mail merge into Word creates the letters to send out.
We now have customers that will be getting multiple letters because thay have morethan one item due for service in a month. Is there an easy way to have word or access fix this problem so only one letter with all of the items due will be printed for each customer?
I considered recreating the letters as a report in Access, but I have not had time to really look into it yet. If there is an easy way(quicker way), any suggestions would be appreciated.
We now have customers that will be getting multiple letters because thay have morethan one item due for service in a month. Is there an easy way to have word or access fix this problem so only one letter with all of the items due will be printed for each customer?
I considered recreating the letters as a report in Access, but I have not had time to really look into it yet. If there is an easy way(quicker way), any suggestions would be appreciated.
