Mail forwarding in R5

[eyespi]

Hi all,

We have someone who has left the company and I need to have this person's mail forwarded to another manager's inbox. How do I go about setting this up? We are using R5 as the mail client. Any help is greatly appreciated

The eyespi

 

[pmonett]

Do you really have to manage 2 mailboxes ?
You could set up a rule in the absentees mailbox. Or you could simply redirect the mail from his Person document by putting the filename of the manager's mailbox who should recieve the mail.

Pascal.

 

[eyespi]

Hi Pascal and thank you for replying. We would like to keep the mailbox for 3 months, but the manager would only get emails sent to this user; we don't want them in the mailbox for whatever reason management has. Do I edit the user's person doc with the manager's name or do I put the user's name in the manager's person document?

The rules look archaic in Notes.

 

[eyespi]

Hi Pascal, I think I have convinced management after our morning meeting to get rid of the mailboxes of the users who have left the company after 2 weeks. However, they need the users' mail that keeps coming in forwarded to theor maangers. How can I get rid of their mailboxes/person docs yet forward any mail that comes into them to another mailbox? I wonder if this is possible.

Thanks again!

 

[pmonett]

The mail goes to the mailbox that is listed in the Person document.
If the user is no longer in the company, simple change the mail file name to the one you wish the mail to go to.
Eventually, you could simply create a catch-all mailbox called Terminated, and direct all mail from terminated employees to that one. Managers could have ACL access as Read Only, or whatever is deemed necessary.

Pascal.

 

[eyespi]

Pascal,

one more question and it is just to be safe as I am new to this and don't want to get creamed: The mail goes to the mailbox that is listed in the Person document. Does this mean the mailfile: mail\Xxxxx field needs to be changed to the manager's mailfile? I was thinking of doing this but will wait for your reply.

Thank you for all of your help!

Eyespi

 

[MarkhP]

Is an alternative not to just add the deleted persons name as an additional 'alias' in the username field on the person doc for the remaining manager. Add the name as "john.doe" (or however you name people) after the persons existing name.

 

[pmonett]

eyespi:

Affirmative, you put the filepath of the mailbox that is destined to get the mail. So, the manager's mail file in this case.

MarkhP:

I suppose you are right, the alias could be another solution. I'm not an admin so I just gave the solution I could think of.



Pascal.

 

[eyespi]

Thank you both, Pascal and MarkhP! I appreciate the assistance

Eyespi