Magix Nite service time control

[rerictruax]

I have a Merlin magix R4 with a PRI. I have night service setup as a button on the main operator phone ext 800. They would like to setup time control for the night service for when people forget to press the button. I have setup the start and stop time and turned on time control and it still does not come on. Please help

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[rerictruax]

I have also added the print from my night service info

----- Site: MI Works. Captured: 12/27/2005 -----
NIGHT SERVICE INFORMATION



OPERATOR 800 DGCG #: 7929
STNS : 800 801
LINES :

Password :

Current Day : Tuesday

Turn off at: Turn on at:
Sunday 00:00 00:01
Monday 07:30 17:00
Tuesday 07:30 17:00
Wednesday 07:30 17:00
Thursday 07:30 17:00
Friday 07:30 17:00
Saturday 00:00 00:01

Emergency Allowed List:
0)
1)
2)
3)
4)
5)
6)
7)
8)
9)

NS Excluded STNS:


Coverage Control enabled : Yes



----------------------------------- ANNOTATION -----------------------------------

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[ken1713]

If two operators I think you need a night button on both stations.

 

[cvrbob]

is 800 your console station or calling group 800, if it is your calling group , you need to put it in night service under calling group, also it maye a miss print on sat start chnge to oo.oo

 

[EddieRWB]

I have the same situation. I need to automate the Night Service button on our console because their is no one to trust to push it. I have one operator during the day and an AA setup for the night. I've put in the start and stop days and time. What else needs to be done?

 

[rerictruax]

I found the problem, THe customer was leaving the WinSPM on and connected all the time. The Night service would not come on while the software was connected. I turned off the software and it started working.

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[EddieRWB]

rerictruax,
So did you add your Console station under the night service calling group? Or did just setting the days and times and enabling it do the trick for the correct configuration? I usually log off WinSPM so that shouldn't be a factor for me. Please let me know. below is a print out of my Night Serive config. Thanks for your reply on this one.

A NIGHT SERVICE INFORMATION



A OPERATOR 3000 DGCG #: 770
A STNS : 3000
A LINES :

A Password :

A Current Day : Wednesday

A Turn off at: Turn on at:
A Sunday 01:59 02:00
A Monday 07:59 16:30
A Tuesday 07:59 16:30
A Wednesday 07:59 16:30
A Thursday 07:59 16:30
A Friday 07:59 16:30
A Saturday 01:59 02:00

A Emergency Allowed List:
A 0)
A 1)
A 2)
A 3)
A 4)
A 5)
A 6)
A 7)
A 8)
A 9)

A NS Excluded STNS:

 

[rerictruax]

It looks right to me. The only other thing I did was turn the time off and back on. Your config looks correct.

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