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Magix Messaging Upgrade Problems

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tdaugirdas

Technical User
Mar 17, 2003
2,575
US
I recently upgraded a Magix Messaging R2.5 module to Release 4.0 -
and I have several questions.

#1. After the upgrade, in reviewing the "Critical Event" report - I saw a whole bunch of "Error Bad Mailbox Data 8388608 -1 0" (When the firmware upgrade is in process, the display indicates that 204 mailboxes are being converted from type "0" to type "1"). Does anyone know what these errors mean? Is there a way to reset the "Critical Event" report to erase meaningless and/or outdated errors?

#2. Is there a way to reset the Messaging mopdule to factory specs - after the upgrade? 989-clear and 989-reset no longer appear to default the module completely (changing admin password, resetting LAN connections, etc.). Does this have to be done manually? Is there an equivalent command to the "init" command on older voice mails that reinitializes and defaults all parameters? Is there a different command for Release 4.0?

I would appreciate hearing from anyone who has upgraded their Messging module to Release 4.0 - and maybe experienced similar issues. Thanks...Tom
 
Aside from the log, is the system working?

Pepperz at newper dot net
 
The systems seems to be working fine - but I really haven't programmed anything into it. By working, I mean, if you dial a VM extension, the system will answer; you can dial into the admin mailbox, an outside call will be answered by the AA, etc. I just don't like all those errors showing up in the log. Again, I don't know what they mean - if anything. They may just be a result of the upgrade process that I am stuck with.
 
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