It's ashame Avaya will no longer support magix, it's a nice medium size phone system. Not all buisnesses have $$$ for IP, or want to go that route. I still see older busnesses that have, and love, there merlin II, with BIS10 handsets, and do NOT want to upgrade to magix or parner. Plus Magix is a very stable system, the only BAD Magix cards I frequently came accross are the ETR016.
It is going to be our job now to acquire all the Legend/Magix product we can and continue to support our valued customers. The company I work for still supports the old Merlin 4x8's for instance. Like the bloody rabbit, they just keep "going and going".
The "latest and greatest" is nice, but "tried and true" gets you there every time, besides the infrastructure is not really there yet, in a few years it will be, but not quite yet.
Might pay to buy and shelf a few Magix cards to be able to offer new with Avaya warranty, if Avaya will offer warranty from time of install from a BP. The cards that fail more often would be the best ones to get, one would think.
You do not always get what you pay for, but you never get what you do not pay for.
Hey - even if a business wants the savings of IPO - there is no reason to buy an IPO phone system. They can stay with their Legend, Magix, Partner or whatever they are comfortable with and obtain most of the cost advantages (local and long distance plus cheap overseas rates and taxes) of IPO - by switching there phone service to Vonage or a similar internet phone company. Just take the Vonage router, plug it into your network (assuming it has a broadband connection) and plug the lines from the Vonage router into your system - and voila - you have an IPO system with many of the bells and whistles.
There customer support is still so-so. The service, on the other hand, is great - you can't tell the difference. Plus they offer cheap 800 numbers, free fax lines and some neat management and reporting capabilties (including managing your own hunt groups - if you have multiple lines through them).. A great plus for a small to medium-size business is that they can keep a regular local POTS line for emergencies, and use vonage lines for all their local toll and long distance traffic.
I've often wondered if the IPO has cut into the demand for Magix hardware? Have vendors noticed much, if any, drop-off in demand for the Magix system even before Avaya announced the ending of the platform?
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.