Magix down 1

[jsaad]

I have a Magix with a red light on the processor. All phones are dark with message waiting lamp flashing. Customer rebooted and so did I. No display on the processor card besides the red light. I swapped power supplies with no resolution. Not sure what else to do. Cannot connect with winspm.

 

[TouchToneTommy]

Basic troubleshooting - unseat all modules except processor, does it come up, can you connect?
If so, start adding one module at a time until it fails

 

[jsaad]

Yeah, good idea. I will have to try that. Thank you!

 

[jsaad]

Pulled all cards, no winspm connection, red light on processor card. No readout on the 2 digit processor display. I am not a magix expert.

 

[budbyrd]

The red light doesn't really mean much. It just says you had some sort of error. But the Magix is a dead horse. It is probably a good time to look at replacing it.

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'

 

[merlinman]

Sounds like you need to start with a new (used of course) Processor.

Did you by chance have a power problem or a lightening strike?

http://merlinmanswebpage.yolasite.com

 

[jsaad]

I suspect a power issue yes. No UPS. Is it possible to get a processor and data dump from the PCMCIA card?

 

[TouchToneTommy]

Yes, but has to be on the same release. Customer has been OOS since the 1st?

 

[jsaad]

I left him with a loaner magix that I have.

Is there a way to figure out the release from the PCMCIA card. I believe it is a CKE5.

 

[Dexman]

If the programming is known to not be overly complex, might it be best to replace the failed processor with an R4 (the final release) and program from scratch

I "FEATURE 00"

http://dexman.webs.com/

 

[wireboy]

a defective power module will produce the same symptoms.

the current release number is part of the autobackup file name on the pcmcia card.

release four has a couple of nice features added if you go that route.

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