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Magix can't call AC 516, 845, and 914

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McGluke

MIS
May 18, 2010
2
US
A year ago my predacessor had problems getting the Magix and a new AT&T PRI in AC 212 to be able to call Area Codes 516, 845, and 914. Somehow he got past this issue, but I have no records of the fix.

QUESTIONS: any idea what would cause a Magix not to be able to call certain Area Codes? Any idea if this problem can randomly come back without other changes being made?
 
You'll probably need to print the ars tables to see if any of them are built special for those area codes. I would also print the diallow list tables to see if those area codes are in there anywhere. That would lead to being able to figure out why they are being blocked or not going through properly.
 
Also, a print of the PRI configuration would be helpful.

....JIM....
 
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