Magix Analog Line Calling Group

[Andrewiski]

I have a PRI and 4 Analog lines. I am having trouble getting the analog lines to ring anything other then the Operators console. I have gone through and removed the 70 pool and 801, 802, 803 as private lines (804 is music on hold). I have assigned the 70 pool to the calling group I want to ring but the operator station is the only station that rings. I printed all the phone data and the Operator station has 801,802,803 but it is not assigned as a private line.

Any ideas?

Andy

 

[merlinman]

POOLS are for OUTGOING.

If you want these to go direct to VOICE MAIL, you can either assign them to the Voice Mail calling group, or put them in their own calling group and overflow that to the VM Calling group.

The advantage to the 2nd method is that you can have them ring at the Console for a settable period of time before they go to Voice Mail.

http://home.comcast.net/~merlinman