Magix & CID

[PhoneDoctorLV]

Looks like a client has a large Magix system. They do not have CID but want it. Are there line cards that I can upgrade them to that will allow CID to appear on their sets?

 

[Dexman]

Expansion modules that were introduced with the Merlin Magix are Caller ID capable. Merlin Legend expansion modules need to have the "-ID" designator to be able to handle Caller ID.

If it ain't broke, I haven't fixed it yet.

 

[MrTelecom1]

Yep, Dex said it..., tell your customer to order caller ID (if they are copper lines) and you'll have it.

Different story if lines/trunks are on a T1
.. If it's a PRI your good!

Just dont go looking for a scrollable list of "previous calls" on any station. It doesn't exist.

If you need to keep any kind of list/log you'll have to use the SMDR port.

MrTelecom1
Re-Living the AT&T/Lucent/Avaya issues since 1979!