Magic button on Serenade (OCTEL 200/300)

[doktor]

I had this question a few days ago.
Maybe you can help.
Once we had forgotten the password on one of our customers OCTEL 200's, we got help from AVAYA with resetting the password to the standard ones. Our engineer went to the site and had to press the magic (red) button on the CPU of the voice mail server (and NOT the reload button that is located closely).
Is this method still used? Is it still possible to get the password recovery help from AVAYA?
What do we do with VMX-100?
This voice mail server do not have a magic button.
Maybe there is a way around, seen apart from restoring an image from CAT, containing well known passwords?



///doktor

 

[doktor]

I was also asked how to change passwords:
You can just change passwords by:

pass m xxxx (main level, the highest) -> If you are on this level you can see the port status by: @ps

pass a yyyy (admin level, middle)

pass r zzzz (report level, low level) -> printouts



///doktor