marcsuttle
IS-IT--Management
Has anyone with multiple Sold To #s experienced the situation where some, but not all, of their ST #s were migrated out of Maestro into Siebel? If so, did this create any differences between the two with how customer data was
administered under Self Service at support.avaya.com? I'm facing a scenario where I've lost the ability to change any information associated with the migrated Siebel ST #s and have to rely on Avaya-IT to make my "self service" changes. Avaya says there is no way to fix this "problem". My Avaya and BP reps have escalated this every where they can think of and there have been multiple conversations with the Avaya group in Argentina(??) who I've been told this function falls under.
administered under Self Service at support.avaya.com? I'm facing a scenario where I've lost the ability to change any information associated with the migrated Siebel ST #s and have to rely on Avaya-IT to make my "self service" changes. Avaya says there is no way to fix this "problem". My Avaya and BP reps have escalated this every where they can think of and there have been multiple conversations with the Avaya group in Argentina(??) who I've been told this function falls under.
